FAQ15 questions

Golden Cheats is an official reseller of private and public software for popular online games. We work only with verified suppliers whose products have passed independent testing. On our platform, you can find up-to-date cheats with confirmed detection status.

Safety depends on the exact product, its current status, and following the instructions. We display current status, update information after patches, and do not recommend launching a product while it is updating or marked as detected.

The purchase is the acquisition of a digital item or access to a digital product. Before payment, carefully review the product description, service rules, and terms of use. Responsibility for using the product in-game remains with the user.

There is no absolute ban guarantee: anti-cheat systems and game rules change constantly. We reduce risk through supplier selection, status monitoring, and instructions, but we cannot promise complete account protection.

Available payment methods are shown on the checkout page. They usually include bank cards, quick transfers, and other current methods connected to the payment system at the time of purchase.

Most products are delivered automatically right after payment confirmation. Private products, manual key generation, or DMA solutions can take longer; in that case, support will help you check the order status.

Refunds are reviewed individually and depend on the order status, product type, and whether the digital key has been issued. If there is a product issue, contact support first: most cases are solved through setup help or updated instructions.

The format depends on the product. Some products are sold as a subscription for a selected period, while others can be one-time purchases or have several plans. The exact format is always listed on the product page.

Most products are designed for current versions of Windows 10 and Windows 11. Exact requirements depend on the specific product and are listed in its description or installation guide.

A VPN is usually not required unless the instructions say otherwise. In some cases, a supplier may recommend specific network settings, region, or additional security measures.

First, check the product status on the website and make sure the game has not received a major patch. Then review the instructions and supplier updates. If the issue remains, contact support with the product name and an error screenshot.

After purchase, you receive installation and launch instructions. Follow the steps in order: dependencies, system setup, loader launch, and compatibility check. Support can help with setup if needed.

The current status is displayed on the product page and in the status section. If a product is updating, it is better to wait for confirmation from the supplier or support before launching it.

Update time depends on the game, patch complexity, and supplier. Simple updates can arrive quickly, while major anti-cheat changes require more testing before a stable version is released.

A trial period is not available for every product. If a demo version or short plan exists, it will be listed on the product page. When unsure, ask support before purchasing.